Privacy Policy

​Welluna is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.shopwelluna.com

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1. Information We Collect

When you visit the Site or place an order, we may collect:

• Personal details 

• Payment information 

• Order details and purchase history

• Device information

 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Improve our website and customer experience

• Comply with legal obligations

• Send marketing communications 

 

3. Legal Basis

We process your data under the following legal bases:

• Performance of a contract 

• Legitimate interests 

• Consent (marketing communications)

• Legal obligations

 

4. Sharing Your Information

We may share your data with trusted third parties such as:

• Payment processors

• Shipping and fulfilment partners

• Marketing and analytics providers
  All partners are required to comply with data protection laws.

 

5. Data Retention

We retain your personal data only as long as necessary for legal, accounting, or business purposes.

 

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Complain with the ICO (Information Commissioner’s Office)