Shipping Policy

At Welluna, we aim to deliver your health and beauty products as quickly and safely as possible.

 

Processing Time

• Orders are processed within 1 – 5 business days (excluding weekends and bank holidays).

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Shipping Times

As we operate a dropshipping model, products are shipped directly from our trusted suppliers.

• Estimated delivery time: 15 – 30 business days

• Delivery times may vary depending on supplier location, customs, or high-demand periods.

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Shipping Costs

• Shipping costs are displayed at checkout.

• Free shipping promotions may apply to selected products or order values.

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Order Tracking

• Once your order is dispatched, you will be able to track it and check the status.

• Tracking updates may take a few days to appear.

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Delays

We are not responsible for delays caused by customs, courier issues, or incorrect delivery information provided by the customer.